For support and inbox teams
Put an AI employee on the repeat support work.
Reduce repetitive ticket handling, routing, status updates, and policy-backed replies without adding another support hire.
Managed AI employee
Support Ops AI Employee
Built to handle repetitive support work and escalate judgment calls before customers get stuck.
- Classify and route inbound requests
- Draft replies from approved policy
- Escalate exceptions to humans
Map the workflow
We document the work, inputs, rules, exceptions, and tools involved.
Start safely
The AI employee starts inside clear boundaries with review and escalation paths.
Improve weekly
We monitor misses, tighten the workflow, and report performance.
Before you hire another support coordinator, test the first support AI employee.
We will identify the safest support work to hand off first.