- Answers availability and viewing questions
- Collects basic prospect requirements
- Books tours from approved slots
- Sends application links
- Chases incomplete applications
Work we can take on
Turn rental enquiries into tours and complete applications without losing fair-process control.
CapacityBench helps leasing teams answer repeat questions, pre-screen consistently, book tours, and chase incomplete applications while sensitive decisions stay with people.
Workflow pilots start from $750/month. Prove one recurring job, then move into a managed AI employee from $1,500/month.
What changes
The routine work gets handled. Your team gets the clean handoff.
This page is the simple version: what comes off the team's plate, what they get back, and where people still make the calls that matter.
- Tour confirmation
- Pre-screen summary
- Application reminder
- Move-in checklist
- Application denial
- Fair-process sensitive issues
- Lease term exceptions
- Pricing or concession decisions
- Accommodation requests
- Approved leasing language is not defined
- Availability data is unreliable
- Every reply requires sensitive judgment
- No staff owner can review exceptions
Why it is safe to start small
Start with the repeatable work. Keep judgment with people.
The first version is deliberately narrow. It clears routine follow-up, prepares clean summaries, and brings the judgment calls back to the right person.
Tours bookedIncomplete applications chasedResponse timeQualified prospect handoffs
First 30 days
A practical start, not a transformation project.
We start with the smallest useful version, prove whether it moves the work, and only expand when the first role is earning its keep.
Define the leasing boundary
Map approved answers, tour rules, application steps, escalation triggers and language that must stay reviewed.
Start with reviewed replies
Prepare prospect replies, tour confirmations and application chasers for staff approval.
Move routine tour flow
Let approved availability answers, tour scheduling and application reminders run with exception routing.
Measure leasing movement
Review response time, tours booked, application completion and staff interruptions.
Example result
Prospect asked for a 2BR near Pine St. Availability confirmed. Tour offered Saturday 11:15 or Monday 4:30. Pre-screen notes: move-in flexible, income self-reported above threshold. Staff approval needed before application guidance.
Higher lead-to-tour conversion and faster application completion.
The pilot is judged against movement in this metric, not against whether the AI looks impressive.
People still approve the calls that matter.
- Application denial
- Fair-process sensitive issues
- Lease term exceptions
- Pricing or concession decisions
- Lead-to-tour conversion
- Tour slots booked without manual back-and-forth
- Application reminders completed
- Sensitive cases escalated cleanly
- Document collection
- Appointment confirmation
- Review and reputation
- Weekly property brief
Check this workflow
Send the rough version. We will tell you if this is the right first AI employee.
Use this when the work shows up every week, has a clear owner, and is costing the team time.